Your generator stopped working, and a storm is approaching. Without backup power, you could face spoiled food, flooded basements and safety hazards. As your local Authorized Generac Sales, Installation, and Service Dealer, Asbury Electric provides fast, expert repairs throughout Richmond, the Middle Peninsula, the Peninsula and Southern Virginia.
Never be left in the dark again!
Asbury Electric offers Generac generator sales and services, providing you with a reliable backup power source and peace of mind during storms and outages.
Common Generac Generator Problems We Fix
When your Generac system malfunctions, understanding the issue helps you act quickly. Our Generac-certified technicians diagnose and repair these common problems:
- Unit fails to start: Dead batteries or faulty control boards leave your home vulnerable during outages. We provide immediate troubleshooting to identify the root cause and get your system running again, so it’s ready when you need it most.
- Strange noises or leaks: Grinding sounds or fluid leaks indicate serious internal wear that can become dangerous if left unaddressed. Our team inspects all components thoroughly to prevent further damage and ensure your generator operates safely and efficiently.
- Failing the weekly test cycle: If your Generac system fails its automatic self-test or displays an error code, it may not activate during a real outage. We run comprehensive diagnostic checks to pinpoint the problem and make sure your backup power system is reliable.
- Transfer switch malfunctions: A broken transfer switch prevents power from safely shifting to your home, creating significant electrical hazards. We repair or replace faulty switches to restore safe operation and protect your electrical system from damage.
Homes with existing generators should have a technician from Asbury Electric visit for regular inspections, maintenance and repairs at least once a year. This preventive approach helps you avoid costly emergency breakdowns when you need backup power most.
Why Trust Our Generac-Certified Technicians?
Homeowners need electricians they can count on when generator problems arise. Asbury Electric meets high standards in the industry and brings years of specialized Generac expertise to every service call. Our electricians are fully trained and background-checked for your family’s safety.
Beyond emergency repairs, we offer comprehensive service agreements that include testing your generator by simulating a power outage and testing your system under load. We make sure that your transfer switch and generator are working properly before storm season arrives.
Then, we complete the service by changing the oil, filters and spark plugs and doing a complete safety check. We even do valve adjustments to keep your system running at peak performance year after year.
We believe in clear communication and honest service recommendations. Our A-plus rating with the Better Business Bureau reflects our commitment to trust, integrity and resolving customer issues fairly. Asbury Electric stands by our core promise to treat you right and back every visit with our 100% Satisfaction Guarantee.
Don’t Wait for the Next Power Outage
Ignoring minor generator issues now can lead to major emergencies when the grid goes down. Secure your backup power safely and quickly. Call us at 757-768-7147 or fill out our online form today for expert Generac generator repairs that keep your home protected and your family safe during the next power outage.
Generac Generator FAQ
The following are answers to common questions we receive about Generac generators:
1. What Are the Differences Between Portable and Whole-Home Generators?
Portable generators are small, temporary, fuel-powered units you set up yourself, while whole-home generators are large, permanently installed systems that automatically provide power to an entire house with natural gas or propane. They differ in power capacity, installation complexity and uses, with portable units being affordable for emergencies and whole-home units being more convenient and reliable for whole-home backup.
2. Which Whole-Home Generator Is Most Reliable for Power Outages?
Generac whole-home generators are a top brand for their reliability in power outages due to their automatic operation and advanced technology. These generators feature WiFi connectivity and remote monitoring, automatic power transfer and reliable engines, so you can count on them to provide reliable power to your entire home in an outage. They are also built for durable and clean power delivery, and are backed by an extensive support network.
3. What Is the Average Cost To Install a Whole-House Generator?
The cost to install a whole-house generator will depend on its size and other features. Factors like the generator’s capacity, fuel type, and complexity of the installation can also affect the final price. Speaking with your generator installer can help determine the best size for your home and provide a more accurate estimate.
4. Can I Buy a Generac Generator and Install It Myself?
It’s generally not recommended to install a Generac generator by yourself since doing so can lead to safety risks, void the warranty and even cause non-compliance with electrical codes. A qualified professional will know how to work with your home’s main panel and make the complex electrical connections to safely and efficiently install your generator. They can also make sure it follows all local, state and national electrical codes.
Get in Touch With Asbury for Generator Sales and Repair Services
Asbury Electric has been proud to serve Glocester, Virginia, and the surrounding areas for years. Our electrical installations, repairs, additions and emergency services are available throughout all three Virginia Peninsulas, including communities in Norfolk, Hampton, Smithfield, West Point, Virginia Beach and Williamsburg.
Request Generac generator repair or backup power generators for your home today, and be sure to explore our financing options so you can fit any electrical needs into your budget.

